(If you're using a mouse, select Reset.) If Reset is unavailable (appears dimmed), your Surface touch calibration is at the factory settings. Press Tab until you select Reset, and then press Enter. (With a mouse, select Start, then select Calibrate the screen for pen or touch input.) In the search box on the taskbar, enter calibrate, and then select Calibrate the screen for pen or touch input from the list of results. If someone recalibrated your Surface manually or its default calibration changed for any reason, this might cause your device issue. Surface devices come from the factory already calibrated and optimized for pen and touch input to ensure the best possible operation. Warning: Do not manually recalibrate your touch settings. If touch works on your Surface, select EXIT, follow any onscreen instructions, and restart Windows. If you want to work with a Surface Support Advocate, contact us. Go to Device service and repair to submit a service order for your Surface. If touch doesn't work on your Surface, your touchscreen most likely experienced a hardware failure. Then, depending on how your Surface responds to touch, follow one of these steps: Try to navigate in UEFI by tapping various menu items. Once you are in UEFI, touch your Surface screen and see if it responds normally. When Surface is off, press and hold the volume up button and press the power button until a Microsoft or Surface logo appears onscreen. If touch works in UEFI, the issue probably involves Windows or the touch driver. Follow these steps to boot to UEFI and test touch functionality: For example, if touch does not work in UEFI, your device likely has experienced a hardware failure and needs servicing. Because UEFI operates independently of Windows, testing hardware in UEFI will work if you have a hardware issue. Unified Extensible Firmware Interface (UEFI) is a type of software that helps Windows communicate with your Surface’s hardware.
0 kommentar(er)
